Last Updated on February 14, 2019 by Kelly L. This post may contain affiliate links. Regardless, I only recommend sites I've researched and/or used and trust.
Need an Answering Service? Or Want to Work at Home for an Answering Service?
Few things will make customers recoil worse than getting yet another voicemail instead of an actual person who can provide assistance. We’ve all experienced it; the endless cycle of pressing numbers and getting an endless stream of voicemail or automated answering services. It is frustrating and can easily make people take their business elsewhere.
In 2013, a Tennessee business owner noticed that he was losing customers because they were sick of hearing automated answering services and he wanted to find a solution. The idea for Gabbyville was born because of these very frustrations.
Gabbyville is a virtual receptionist service provider based in Knoxville TN. This genius company has found a way to blend great customer service with low overhead.
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How It Works
If you own a business and find that you don’t have the overhead to hire a receptionist, then Gabbyville can help! They offer cyber secretary services in package deals. This way your customers will have their calls answered by a sweet, pleasant voice that can help them with whatever it is that they need. Gabbyville has been used by doctor’s offices, lawyers, cleaning companies and mechanics offices just to name a few. Instead of getting a voicemail when calling in customers are greeted with a cheerful, receptionist who is either at their Tennessee call center or working from their home office.
The only negative aspect of this company is that they do not have a 24-hour receptionist service. They do offer a voicemail for after hours that will filter through your Gabbyville receptionist and she will return calls and email messages t you the f following day. However, it seems to be a consistent complaint so I look for Gabbyville to make some changes in the future.
Gabbyville offers package deals that include the following and much more:
-Text message notifications
-Monthly reception minutes
-Appointment reminders for you and your clients
-Toll-free and local dialed numbers
In addition, Gabbyville receptionist will even return phone calls on your behalf to your customers. Overall this company seems to have it right, low overhead, high demand and a solid service.
Work at Home With Gabbyville
Can you smile with your voice? Are you energetic and polite over the phone? Then Gabbyville could be the perfect home based job for you. Gabbyville relies heavily employees that are home-based workers but they do require employees to live in the United States. They offer both full and part-time positions for homebased workers. (Want to see more clerical work at home jobs – check out the Data Entry and Clerical Section here.
Some requirements in addition to a sunny disposition include:
-Typing skills of at least 50 WPM
-Fast internet connection
-Use multiple software programs at the same time
-Customer service experience
They do not allow receptionist to work for another company while on Gabbyville time.
If you are a stay at home mom looking for a great way to earn some extra money or make a full-time career out of home-based work, Gabbyville is a great option. They don’t provide much information as far as employment goes, but you can send your resume and cover letter to [email protected] for more for more information.