Provide U-Haul with Customer Service Without Leaving your Home
U-Haul does more than help people move their belongings from one place to another, they also provide an opportunity for those of us who work at home to earn a little extra money working as a customer service rep.
U-Haul's Pay Range
It seems that as an at home customer service rep for U-Haul you’ll make between $12 and $14 an hour. While that might seem low when compared to going out and getting a regular job, you need to consider the fact that U-Haul also provides benefits, something not all companies are willing to do for their work at home employees. Even more importantly, U-Haul is willing to provide these benefits to both full and part-time employees.
The benefits include:
Medical insurance-limited care
Participation in the company’s stock plan
Membership in the credit union
A 401(k) plan
Training for U-Haul's Work at Home Jobs
If you’re accepted in the U-Haul program, you’ll have to take part in a 4-week training program. Not only is this training paid, but you’ll also receive a $50 bonus when it’s completed.
Who are They Looking for
Unlike some companies that insist you have a minimum of two years’ worth of customer service experience before they’ll even consider your application, U-Haul is willing to consider everyone who is willing. They’re looking for applicants who enjoy speaking with people, have excellent phone etiquette, know their way around a computer, and who are capable of typing a minimum of 25 words per minute. They will only consider people who are at least 16 years old and prefer to work with individuals who have a high school diploma or GED.
As far as the tools you’ll require, you’ll need:
A computer with a windows operating system and the ability to install a VOIP system so you can take calls.
Cable or DSL internet, the company won’t let you use wireless
A decent headset
Is it Flexible?
I’ve spoken to people who report that the company is pretty good about being fairly flexible in their scheduling, though if you plan on working part time, you should expect to invest at least 32 hours a week into the work and there will be times when you will be expected to work on weekends. The company needs people to work all days of the week and has many different shifts to choose from.
Most of the people who participate in the U-Haul work from home program report that they’re very happy with the company, though they wish the pay was more competitive.
My Final Thoughts
If you’re looking for a work at home opportunity that is reliable and provides a regular paycheck, I think this is a great option. Not only is it a company with a long history, but it’s also a great way to gain the customer service experience you need to have before you apply for similar work at home opportunities with companies that are willing to pay a higher hourly wage, but also insist on applicants having previous experience.
Have you been a part of the U-Haul work at home program? How did you like it?
Search the U-Haul site here.