HSN Work From Home Jobs
HSN is a popular company based out of St. Petersburg, Florida. You are probably familiar with HSN, better known as Home Shopping Network for their TV sales. HSN also offers sales programs online and through mobile devices. This three billion dollar company has recently been making news as one of the best work at home employers. Not only does HSN advocated shopping from the comfort of home, but now they are giving their employees the chance to work from home too.
HSN employees work as part of the call center, taking customer calls and processing orders. Your position is determined by where you live and the region you are most connected to among HSN shoppers. You can work either part-time or full-time. Hours are steady, with full time positions offering 40 hours per week.
What Does a HSN Employee Do?
When you work for Home Shopping Network, you are actually an employee and not an independent contractor. However, they do have some pretty basic requirements. You have to work weekends and holidays when asked because this is the prime time for sales among HSN consumers. (See my post, Online Customer Service Jobs for a huge list of jobs to check out that are just like this one.)
The good news is that employees get two set days off per week, so you can just rearrange your weekend according to the days you are off. Employees are usually asked to work at a HSN site once per month, but it will generally be somewhere near where you live.
Actual work task can vary, but generally include:
• Answering customer questions
• Taking orders
• Upselling merchandise
• Processing payments
How Much Money Can I Make with HSN?
Unlike many of the work at home opportunities that offer sporadic pay at low rates, HSN pays their employees well from the beginning. Employees that work from home start out at $10-11 per hour and also receive incentive based bonuses. HSN pays you to complete the mandatory training as well.
Another huge perk is the benefits. If you work a minimum of 30 hours per week, you get a stack of amazing benefits including:
• Health Insurance
• Vision Care
• Dental Insurance
• Life Insurance
• Disability Coverage
• Employee-stock purchase plans
• Retirement savings plans
• Great discounts on HSN merchandise
• 2 paid days to perform local community service each year
• Paid time off
Benefits always begin on the first day of the month following the date of your hiring.
Who Can Work for Home Shopping Network?
You need a few computer skills to work for HSN. You should have a good working knowledge of Outlook and Microsoft Windows. As well, you should also know how to work the Internet comfortably. HSN prefers to hire employees with previous job experience in customer services or a sales-related setting.
You will thrive in this position is you are detail-oriented, organized, and have good communications skills. If you hate anything related to sales, you won’t be happy with HSN. You must be at least 18 years of age with a minimum of a high school diploma.
In order to work for HSN, you have to own appropriate equipment. You will need a Windows desktop computer and DSL or cable Internet service. You may also need some basic call center equipment; but that information depends on what kind of position you fill.
Currently, HSN is employing people in three regions. The base cities are St. Petersburg, FL, Nashville, TN, and Roanoke, VA.
How to Apply for a Job at HSN
If you are interested in pursuing a position with Home Shopping Network, the first step is to fill out an application and upload your resume at HSN.com. Look in the Careers section and you can browse the various positions they have available at any point. These change regularly.
After you complete the application and upload your resume, there is a timed assessment that you will have to complete. HSN suggests that you should allow 30 minutes to do the assessment and it is 45 questions long.
It basically asks typical work related questions about your scheduling flexibility, work ethic, stress levels, knowledge of technology, sales experience, etc. Once you finish the assessment, HSN management will contact you for an interview by phone if you qualify.
What Equipment Will I Need?
As mentioned earlier, HSN requires work at home employees to have specific equipment. Here is the complete list of what you will need:
– Windows 7, Windows XP (Service Pack 3) or Windows Vista (Service Pack 2) Operating System or greater – No Macintosh computers
– Minimum Processor Type: Intel, AMD Athlon, AMD Duron, Celeron or Pentium III or better with a minimum processor speed of 1 GHZ (1000 MHz) and a minimum RAM of 1 GB for Windows 7 and Windows Vista or greater
– 500 MB minimum free disk space
– Sound Card with Speakers
– 17″ or larger color monitor capable of displaying a resolution of 1024 X 768
– Mouse and Keyboard (wireless is allowed). If using a laptop computer, you must have a wired desktop mouse connected to the laptop for proper navigation
– Headset compatible with your phone and connected to the phone (wireless headset/phone is not permitted)
– Internet Explorer Version 7.0 or higher
– The latest updates can be obtained from Microsoft's web site
– Anti-Virus protection installed
What Are Current Job Openings at HSN?
Keep in mind that job openings can change from day-to-day, but HSN is currently looking for new employees to fill these positions:
• Full time work at home sales
• Part time work at home sales
• Full time work at home customer service representatives
• Customer Care Supervisor
• Director of Talent Management
What Are the Pros of Working at Home with HSN?
• Amazing pay and benefits
• Steady hours and consistent pay
• Reputable, solid company
• Lots of available positions!
What are the Cons of Working at Home with HSN?
• Limited geographical regions
• May have to work in office once monthly
• Must work holidays and weekends
• Lots of equipment required
What Employees Say About HSN
I surfed dozens of message boards, forums, and reviews and the overall consensus was very positive. Employees repeatedly raved about HSN for their amazing benefits, paid training, and great incentive bonuses. Many commented that the job was always interesting and very fast-paced.
If you are expecting to sit around and wait on the phone to ring all day, this won’t be the job for you. Some employees say they field over 100 calls per day, completing orders and upselling other items. So basically, expect to work during your work hours! HSN is a big company and you are going to stay busy.
Employees also mention that the training is very thorough and it’s not the kind of boring lectures where you want to bang your head against the wall all day. In fact, many work at home HSN employees describe it as “fun”! On Glassdoor, I see that HSN has a rating of 3.5 stars out of 5.
The only negative reviews seemed to come from in-office staff that worked in packing or accounting. Many of these individuals complained about monotony and no opportunity for advancement. However, the feedback on all work at home positions was positive and enthusiastic!
The Bottom Line on HSN Work From Home
At the end of the day, Home Shopping Network is a reputable company and definitely not a scam. While their job opportunities won’t work for everyone, there is definite potential for many people to find not only a work at home job, but a home based career with HSN. Check them out and see for yourself if HSN is right for you.