Last Updated on October 13, 2020 by Kelly L. This post may contain affiliate links. Regardless, I only recommend sites I've researched and/or used and trust.
Cushion App Full Review
Here at Money Making Mommy, we want to keep you informed of all the newest money-saving apps on the market, and lately, we’ve noticed a lot of hype surrounding one that comes at savings from a different angle.
Banks and other financial institutions—most of us have a sort of love-hate relationship with what we see as a necessary evil. They’re trusted institutions tasked with keeping our money safe; meanwhile they try to squeeze every extra penny in fees wherever they can. Some fees are warranted, while others remain questionable.
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Then there are the downright sketchy fees and rates that leave us wondering if we should try to fight them, though we are often too busy or uninformed to try it ourselves. Most of us don’t know the finer banking laws or possess expert negotiation skills. And is a measly $30 fee here and there really worth hiring a lawyer? Usually, after factoring in legal fees, it’s just not. Enter Cushion—the first web app built to automatically negotiate your bank and credit card fees. The best part: Cushion does all of that grunt work for you.
What is Cushion?
Cushion leverages artificial intelligence, advanced fee-detection technology, and bank-level encryption to negotiate your bank and credit card fees on your behalf. The app fights all kinds of fees—overdraft fees, ATM fees, credit card interest charges, late fees, wire transfer fees, and more.
How does it work?
To be truthful, in the coolest way imaginable. That’s right: artificial intelligence! You connect the bank or credit card accounts that you’d like Cushion to constantly monitor. Cushion has done more than 100,000 negotiations, and knows how and when to fight for a refund to maximize your chance of success. Once the app has developed an argument and decided the time is right, it will automatically kick off a negotiation with your bank—while you sit back and relax.
Here are the 5 simple steps you need to follow in order to receive money:
Step 1: Sign up—just connect your accounts, verify your information, and select your subscription plan
Step 2: Sit back and let Cushion do the negotiating
Step 3: Cushion will notify you whether or not your bank has granted the refund
Step 4: If your bank has granted the refund, the money will be wired directly to your account
Step 5: Repeat steps 2–4
How much and how quickly you get refunded is different for each user because everyone’s finances are unique—however, some new users get their first refund within a few hours of signing up.
How much does Cushion cost?
Cushion offers three subscription plans varying in price and number of negotiations. The plans start at $36 per year and are all billed annually. The good thing about Cushion’s subscription-based product is that you get to keep 100% of the refunds all while Cushion takes on the burden of negotiating on your behalf.
Is Cushion safe?
Cushion uses the highest security standards to protect your data, has invested in security partnerships and experts that ensure a secure infrastructure, and never sells your personal information. Your sensitive information is fully encrypted using 256-bit SSL encryption and securely stored on Amazon Web Services (AWS)—a system trusted by Fortune 500 companies, banks, and some departments of the federal government.
What do users think?
Pros: Users love that they get refunds with little to no hassle. Many people figure bank fees and credit card charges are just a fact you have to live with, or they dread calling up their bank and piecing together an argument to get their fees refunded. Cushion does that for them, typically getting them hundreds—and sometimes even thousands—of dollars in refunds. Cushion’s biggest refund to date is $3,400.
The app also supports all 15,000 banks and credit unions in the U.S., so you’ll be covered no matter where you do your banking. Cushion’s ultimate goal is to arm each customer with a digital CFO to help them waste less money, save more, and live a financially healthier life. They plan to roll out more money-saving features in the near future to help with this goal.
Cons: We have yet to find one ;)
Who should use Cushion?
Everyone. Especially for people who get hit with bank fees or interest charges on the regular, this service is for you. And even for those who don’t suspect they have fees, Cushion has proven to uncover penalties that customers didn’t even know they had. In short, the app is ideal for busy consumers who don’t have the mental capacity to fight their financial institutions for every last penny.
Normally we try to find some possible drawbacks to an app, but we have yet to find any with Cushion. We were worried that, as the company scaled, security would become an issue; however, with their top-tier standards and expert background on-staff, security remains their highest priority.
Although the service is not free, you get to keep 100% of the refunds. So even if you sign up for the most basic plan and only get one overdraft fee refunded, the service pays for itself—any other refunds are just icing on the cake. For more information, visit the Cushion website.