Work From Home as a Remote Order Expeditor for Staples

Website Staples



Staples Promotional Products Order Expeditor

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.

Starting Wage: $15.50

What you’ll be doing:

  • Follows up on all assigned orders on a daily basis. Ensures vendors receives PO, makes sure they received the art and confirm they can meet the in hands date and secures the tracking numbers. Additional contact as needed.
  • Communicates to the appropriate party any changes or problems received from the vendor. Contacts the vendors for any changes or problems received from the internal teams.
  • Secures vendor invoices, discloses any discrepancies to the internal teams. 
  • Maintains orders in internal systems and updates information obtained from vendors (ie: ship date, tracking numbers, invoice information, etc.) and any additional information as needed.

What you bring to the table:

  • Hands on learning style
  • Adaptability to new processes and procedures
  • Strong written and verbal communication skills with the ability to communicate effectively with all levels of internal and external customers.
  • Keep stakeholders informed of the progress and status of open orders, and projects.
  • Advanced computer skills to include Outlook, Excel, and SharePoint.
  • Ability to attend to multiple tasks and deadlines simultaneously.
  • Strong time management skills with the ability to recognize and prioritize projects based on customer needs.
  • Ability to work independently, with minimal supervision, as well as in team environment.
  • Good professional acumen and skills in customer services and managing difficult relationships.
  • Great organizational skills

Qualifications :

What’s needed- Basic Qualifications

  • High school diploma or GED
  • 1-2 years related experience
  • Professional Knowledge/Experience
  • Good written and verbal communication skills

What’s needed- Preferred Qualifications

  • Ability to learn and apply new technology
  • Creative trouble-shooting skills
  • AS400 knowledge a plus

Innovation and Change:

•  Comes up with useful ideas that are better or unique.

•  Introduces new ways of looking at problems.

•  Can take a creative idea and put it into practice.

We Offer:

  • Competitive salary.
  • Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
  • Flexible PTO and Holiday Schedule (7 observed paid holidays plus 1 floating holiday), Online and Retail Discounts, Benefits and Physical and Mental Health Wellness programs.
  • Growth & development opportunities.

To apply for this job please visit careers.staples.com.

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