Description
Our client, an innovative fitness company, is seeking top-level Tier 2 technical communications representatives with a passion for fitness and exercise, to assist their customers via phone, chat and email for their new high-tech, innovative, personal-strength studio product.
(Note: Tier 2 representatives will potentially have access to the product to better understand all of its functions!)
Potential candidates need:
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- Experience talking with customers about hardware and troubleshooting solutions
- Ability to sympathize with the customer and be able to develop a strong rapport via voice and text
- Understand the importance of premium customer service and the desire to always work to find the best possible solution
- Fluent in English language with excellent phone and text etiquette - speaks clearly and enthusiastically
Bonus qualifications:
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- Familiarity with fitness and work out equipment
- Previous experience within the fitness industry
- General interest in fitness and the fitness industry
Hour of operation:
Monday - Friday, 9 am - 4 pm PT
Saturday and Sunday, 9 am - 2 pm PT
(Hours may change, and full flexibility is appreciated and desired)
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TO APPLY/DETAILS - SEE ORIGINAL JOB POST - CLICK HERE
**If link no longer works, it's probably filled or no longer available.
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