Telephone Customer Support | WORK AT HOME

Website Modsquad

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon.
ModSquad has partnered with a great client that creates and supports software platforms for various insurance agencies. On this project, mods will assist interesting customers via phone with support for their insurance company.
Project Hours (All Times Pacific):
Monday – Sunday, 4 am – 5 pm
Especially Seeking Availability:
Friday, 12 pm – 5 pm
Saturday, 8 am – 4 pm
Hourly Pay Rate:
To be discussed in the interview phase
10 hours per week
90 days (as needed)

What We Are Looking For:

    • Friendly, professional, and empathetic individuals that seek to provide excellent service on each call
    • Strong data entry skills
    • Customer service/phone support experience

Special Requirements (this project only):

    • Must work from a Windows PC (no Mac or Chromebooks)
    • Amazon Work Space must be installed on computer
    • Must have a working headset with built-in microphone and a quiet space free from background noise for taking phone calls
    • Mod Contractor must schedule including 5 hours on Friday and/or Saturday (if needed by ModSquad)

What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate – Discussed during your first interview
    • Paid orientation
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.

To apply for this job please visit