Sales & Customer Service Rep | Work AT Home | $34,320/YR – Full-time

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At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our membership travel and vacation exchange brands, including RCI, 7Across and Travel + Leisure GO, are shaping the future of the travel industry by creating new possibilities for travelers. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This is a fully virtual work from home position for candidates who reside in the state of Indiana only. Candidates who reside outside of this state will not be considered. Successful candidates must be able to report physically to our location in Carmel for new hire paperwork on day one and must be able to meet our work at home requirements (see below).

How You'll Shine

  • Our Travel Guides will initiate outbound calls and/or receive inbound calls and chat communication to or from RCI members representing multiple memberships.
  • We assist members in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services.
  • $34,320 annually plus incentive. This is an hourly position, it is based on an annual calculation of the base rate.
  • Additional earning opportunities include monthly contests, shift differentials, and recognition programs.

Top Reasons to Work at RCI

  • Our contact center was recognized by the Indianapolis Star in their “Top Workplaces in Central Indiana” for the 14th straight year!
  • Medical/dental and vision care plans within 30 days of employment
  • Travel discounts to stay at our beautiful hotels and resorts worldwide
  • Emphasis of importance on having a work/life balance with generous paid time off including most holidays

What You'll Bring

  • High School Diploma or GED required
  • Strong interpersonal and customer service skills
  • Previous call center and sales experience is preferred but not required
  • Must have strong communication and problem solving skills
  • Intermediate computer skills including internet navigation ability is a must
  • 6 weeks comprehensive training program – Monday – Friday, 10:00 a.m.- 6:00 EST
  • After training your schedule with transition to 12:30 p.m. – 9:00 p.m. EST throughout the week and a Saturday work schedule of 11:30 a.m. – 8 p.m. EST Sunday off and one day off during the week.

What is required for me to work from home?

  • Quiet workplace free of noise and distractions
  • High speed DSL or Cable internet only (satellite internet not compatible) with download speed of 15mbps, upload speed 1.75mbps, pings less than 100ms
  • Must be able to hardwire computer directly to router

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

To apply for this job please visit