Remote Client Service Rep (Pet sitting and dog walking service) $35,500 – $41,500 a year – Full-time

Website Little Friends Pet Sitting & Dog Walking



At Little Friends, we pride ourselves in providing the highest level of service to our clients and their precious pets. We’ve developed a model that allows Little Friends Pet Sitting & Dog Walking to deliver top-notch service using a top of line online scheduling application, experienced Client Service Representatives, and trained awesome pet sitters and dog walkers. We work hard to ensure that all of our team members are not only animal lovers, but service-oriented, trustworthy, reliable, and hardworking.

Do you enjoy working with people? Can you stay detail orientated with a busy schedule? Are you able to perform under pressure? Do you enjoy challenges and work well in a team setting? We are hiring one Client Service Representative & Office Assistant who has all of the following characteristics:

  • COMMUNICATION and LISTENING skills are a strong suit
  • PROBLEM SOLVING is your game and you WIN
  • ATTENTION TO DETAILS is part of your DNA
  • MULTITASKING and ORGANIZATION is second nature
  • Going ABOVE and BEYOND drives you to excel
  • Your SAVVY SALES PITCH brings new business
  • COMPUTERS are your friend
  • LEARNING new things motivates and invigorates you and you are quick
  • FLEXIBLE like ‘gumby’; thrives on CHANGE
  • You have been told you have a STRONG WORK ETHIC?
  • And, available to work holidays and weekends?

Do these characteristics describe you to a ‘tee’? If so, read further!

We are looking for a Client Service Representative who has had at least 2-3 years of experience in an office environment with relevant experience in office assistant or admin duties.

You will be working with our clients and our pet sitter and dog walker employees to coordinate and schedule our client’s pet sitting and dog walking needs using our state of the art scheduling system. The position is part time to full time working 40 hours weekly from home. Starting pay is ~$35,500 with performance reviews provided quarterly.

Your responsibilities may include:

  • Staff & client communication
  • Staff recruiting
  • Staff orientations & training
  • Monitoring performance, processes, and policies for ways to improve
  • Coordinating and leading other special projects and programs

AND, since we are a pet sitting and dog walking service provider, you can sign up to provide these services in your off time and work up to 40 hours per week. All up to you!

This position is REMOTE, however, you will need to live in the Charlotte area as our service area includes most of the greater Charlotte area. You must have reliable transportation and the ability to complete pet sitting & dog walking visits in emergency situations. Our hours are Monday – Sunday 9:00 AM to 5:00 PM. You will work 1-2 weekends per month with one day off the week before your working weekend and one day off during the week following your weekend. You will also need to work “on-call” some of the major holidays. These will be rotated between CSRs.

Benefits:

> 15 accrued personal paid days off to be used for vacation or sick days.

> Paid days off for the following holidays: New Years Day, MLK Day, President's Day, Easter Day, Memorial Day, July 4th, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day. When you work one of these days, you will be able to take another day off for that holiday. Holidays are rotated among CSRs.

> Paid mileage for travel to emergency pet sits.

Are you ready to learn more about this position? Then we are excited to get a cover letter and resume from you soon!

Job Type: Full-time

Pay: $35,500.00 – $41,500.00 per year

Benefits:

  • Employee discount
  • Paid time off
  • Paid training
  • Work from home

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Application Question(s):

  • What zip code are you located in?

Experience:

  • Customer Service: 3 years (Preferred)

Work Location: Remote

JOB URL: https://www.indeed.com/viewjob?cmp=Little-Friends-Pet-Sitting-%26-Dog-Walking&t=Client+Service+Representative&jk=03829216cc1f75f4

To apply for this job please visit www.indeed.com.

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