REMOTE CALL CENTER DATA ENTRY

Website RMI



Performs data entry of home warranty contracts and information into the computer system. Assists with inbound Real Estate calls while resolving issues involving contract coverage. Generates new customer sales.

Job Responsibilities

  • Performs data entry of home warranty contracts and information into the computer system.
  • Assists realtors account executives and customers via inbound and outbound telephone calls, written correspondence, and/or electronic communication according to all business unit policies, procedures, and contract coverage.
  • Enters appropriate documentation according to established guidelines.
  • Explains contract coverage as needed.
  • Follows up with realtors, account executives, and/or customers to ensure contract coverage and payment issues are resolved.
  • Generates new customer sales.
  • Maintains current knowledge of all business unit policies, procedures, and programs and completes required continuing education courses.

Job Requirements

  • A high school diploma or general education degree (GED) is required
  • 1-3 years of sales experience and/or training required, or an equivalent combination of education and experience in Sales techniques
  • Math skills
  • Knowledge of contract coverage, including systems and appliances
  • Knowledge of business unit policies and procedures
  • Computer skills (Microsoft Word, Excel, Outlook)
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

To apply for this job please visit responsemine.com.

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