Remote Administrative Assistant

Website Personify Health

Virgin Pulse and HealthComp are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.


In this role you will wear many hats, but your knowledge will be essential in the following:  

  • Perform clerical/administrative duties in the care management department.
  • Provide accurate information to internal and external customers, (reports, flyers, data collection.)
  • Review service requests from internal and external customers respond accurately and timely.
  • Plan, organize and carry out work assignments timely, accurately, and orderly.
  • Maintain folders for various projects organized for easy access according to policy.
  • Use appropriate judgement in frontline communication regarding departmental or employee concerns.
  • Use appropriate judgment in upward communication regarding department or employee concerns.
  • Participate in routine meetings and maintain a current task, shared task list or current projects. If unable to attend to listen to anything missed and comprehend information.
  • Be able to meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis.
  • Creating, managing, and pulling invoices to confirm payment, revenue, and expenses.
  • Arrange and manage meetings that may or may not include food services, room arrangements etc.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • High school graduation or equivalent (GED).
  • Some college preferred.
  • Prior experience in a medical front office, hospital patient intake or medical claims processing, or an equivalent combination of education and experience.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

  • Strong written and verbal communication skills
  • Proficient in Microsoft and Adobe products.
  • Ability to organize, prioritize, and multitask in a fast-paced/deadline driven environment
  • Demonstrate ability to work independently with excellent judgment
  • Accurate data entry skills (40wpm)
  • Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable.
  • Excellent interpersonal and communication skills
  • Strong customer orientation and interpersonal skills.
  • May include all of the above listed items but is not necessarily all inclusive of the job.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $17.00 – $27.00 per hour. Note that salary may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.

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