Popcorn Factory Hiring Data Entry Associate – Work From Home

Website The Popcorn Factory



KNOWLEDGE

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers — Knowledge of computer software, including applications and programming.

SKILLS

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking — Talking to others to convey information effectively.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Mathematics — Using mathematics to solve problems.
  • Time Management — Managing one's own time and the time of others.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

ABILITIES

  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Description
  • Process Excel (Macro and Non-Macro) orders proficiently.
  • Process incoming paper orders from both consumer and Corporate Sales Division in a timely manner meeting demanding deadlines.
  • Process Customer Gift History.
  • Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards.
  • Monitor and maintain business and product knowledge information by utilizing all available resources.
  • Process Fax and email orders.
  • Excellent organizational skills and multi-tasking skills to meet the demands of the Corporate Sales Division.
  • Type 35 wpm or more.
  • Proven demonstrated knowledge of navigation Micro-Soft Programs including Excel.
  • Excellent spelling and grammar.
  • Detail orientated.
  • A proven ability to use discretion in working with confidential information is essential.
  • Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
  • Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
  • Must be a team player

    JOB URL: https://recruiting.adp.com/srccar/public/RTI.home?c=1110541&d=HDContactCenterCareers&rb=INDEED#/
    **search “data entry”

To apply for this job please visit recruiting.adp.com.

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