JOB DESCRIPTION AND DETAILS
Now Hiring: Weeknight OnCall Coordinator
Looking for a great place to work? Apply Today!
Waypoint Senior Care and Consulting is the fastest growing Home Care Agency in Arizona. We currently have excellent opportunities for you to help our clients live life to the fullest, while building a rewarding career! We are currently looking for compassionate, energetic and reliable employees to work with our clients.
Waypoint Senior Care and Consulting is more than a company, we are a TEAM. We have a support staff in the office focused on your success, as well as expert support in the field. We are looking for employees that have the same enthusiasm that Waypoint has to bring our clients the best care. With our tremendous growth, there are many great opportunities to excel at Waypoint.
We are looking to add someone to our team who is available every other weekends to be on-call for our growing company. This position is WORK-FROM-HOME. On-Call Coordinator hours are when the office is closed: Monday - Thursday 5p-8a. This would also include closures for Holidays that fall on weekdays.
This position requires that you answer the phone and respond to any scheduling requirements, client customer service needs and/or employee concerns. Experience as a recruiter or staffer is definitely a HUGE plus. MUST be detail oriented!
• Answer all calls while ensuring that each client/staff member's needs are met.
• Assist Scheduler with staffing, confirming schedules, and following up with client requests.
• Update scheduling software with updated schedules, employee documentation, and correct addresses/contact information.
• Document all calls
• E-mail the office at the end of every On-Call shift with an update of the nights events.
• Reside in Phoenix, AZ or surrounding cities
• High school graduate or G.E.D certificate preferred.
• Ability to read, write, speak and understand English as needed for the job.
• Above average communication
• Ability to pass Background Investigation
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