Website Primrose School of Cahoon Commons
- Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate
- Create relationships with new customers to better understand and achieve their needs
- Respond to the customer questions, inquiries, requests, and problems accurately, concisely, and appropriately
- Promotes interest in client products and services
- Consistently achieves established standards of the position
- Continually portray and project a positive and professional image
- Provide administrative support to the customer service team
- May assist with overflow work and other duties as needed
What you need for this role:
- Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
- Keyboarding and internet experience needed
- Strong communication and interpersonal skills- including written and verbal
- Upbeat positive attitude and professional demeanor
- Articulate and well accustomed to a client-facing role
- Ability to compose professional emails
JOB URL: https://www.indeed.com/viewjob?jk=54a6d9d536dbfc2b
To apply for this job please visit www.indeed.com.
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