Live Chat Customer Service (remote) $26.56 an hour – Full-time

Website Primrose School of Cahoon Commons



Responsibilities:

  • Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate
  • Create relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests, and problems accurately, concisely, and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed

What you need for this role:

  • Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
  • Keyboarding and internet experience needed
  • Strong communication and interpersonal skills- including written and verbal
  • Upbeat positive attitude and professional demeanor
  • Articulate and well accustomed to a client-facing role
  • Ability to compose professional emails

    JOB URL: https://www.indeed.com/viewjob?jk=54a6d9d536dbfc2b

To apply for this job please visit www.indeed.com.

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