Hiring Tech Support Position | Full Time with Benefits (Work From Home)

Website ISPN

ISPN is a proud employer providing job opportunities in the Technical Support field in Kansas City and surrounding areas for over 27 years, and we are happy to announce we have expanded our technician employment opportunities throughout the states of KS, MO, and IA!

About ISPN:
ISPN provides 24/7/365 technical support solutions over the phone for internet, phone, and video services across the United States & Canada.  If you have a background in IT Support or knowledge of IT fundamentals including routers, LAN/WAN and network connectivity – we encourage you to apply!

Details regarding ISPN’s Tech Support positions are as follows:

(Full time employment includes medical, dental, and vision insurance offerings, as well as paid vacation, sick time, holiday pay)
  • Employees will perform all training and job duties remotely from your home
  • Positions start at $15.00/ hr
  • $1 pay differential for bilingual employees working in Spanish queue.
  • Monthly & Yearly bonus incentives available for outstanding Merit.
  • Overtime available to those working beyond 40 hours
  • 401K w/ generous company match available following waiting period.
  • Full Time status is available on day 1 for individuals who work 40 hours.

Requirements:

  • A stable internet connection (10/5 Mbps or better), an efficient PC/MAC desktop or laptop, and an available Ethernet port on your network switch, modem or router are required.
  • Webcam and Audio speakers are required to complete our Zoom based Technical Training, and for Team Participation during ISPN employment.
  • We are only hiring for FT roles at this time.
ISPN is looking for hard-working, courteous individuals who can provide patient customer service pertaining to technical issues, home networking, and end user devices. If you are motivated by solving complex problems, confident in your knowledge of networking, possess a passion for technology, and find joy through assisting others, we encourage you to send an application for this position!
Come join a great team!

Job Type: Full-time
Salary: $15.00 per hour
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Tuition Reimbursement
Schedule:
  • 8 hour shift
  • Holidays
  • Night shift (2pm-11pm, 3pm-12am)
  • Sat or Sun shift required
Experience:
  • Customer service: 1 year (Required)
  • Software troubleshooting: 1 year (Preferred)
  • IT support: 1 year (Preferred)
  • TCP/IP: 1 year (Preferred)
  • Technical support: 1 year (Preferred)
    SOURCE URL:  https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d06bfc6b78016c0b6049740b0d&id=8a7883d06bfc6b78016c1a9070361483&source=&lang=en

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To apply for this job please visit recruitingbypaycor.com.