Website ContactUS, LLC
- Input information from interactions into customer management system.
- Handle incoming calls from customers
- Look up product information to provide answers and recommendations.
- Explain products in a clear and professional manner.
- Obtain and examine all relevant information to assess validity of complaints.
- Quickly assess customer needs and proactively provide solutions.
- Consistently use sale approach and techniques based on product.
- Refer unresolved customer grievances to designated departments.
- Comfortable using PC platforms, Microsoft Office
- Ability to type 25 wpm or greater
- Friendly, Energetic and personable attitude
- Excellent verbal and written communication skills
- Excellent troubleshooting skills
- Flexible team player with ability to execute duties efficiently
- Reliable and conscientious
- Good organizational skills and work habits
- Ability to work alone with minimal assistance
- Flexible schedule including evening and weekends up to midnight
- Ability to be flexible and quickly adapt to changing business need
- Paid Time Off
- Paid Training
- Medical/Dental/Vision Insurance
- 401K Plan
- Opportunity for advancement
- Competitive starting wage
- Work in the comfort of your home
JOB URL: https://www.indeed.com/viewjob?jk=7a29293623363f27
To apply for this job please visit www.indeed.com.
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