Hiring a Patient Account Rep – Work From Home (Full Benefits – Full Time)

Website Radiology Partners

Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.

Radiology Partners is seeking a Patient Account Specialist who will focus on review and resolution of Radiology related Accounts Receivable. They will review account information and remittance advice forms to verify proper reimbursement and follow up on resolution of accounts. Processing and follow-up with third party collections. Verifying that records for patients include all information required for Third Party reimbursement. Handling billing and collections, denials and appeals, and checking claim status. Processing billing and follow-up. Consult with claims processors at Third Party Payer companies regarding disputes/denied claims and follow up on all bills not processed within allowed claim period.

Responsible for all aspects of account follow up and collections, including processing appeals
Reviews explanation of benefits (EOBs) to ensure proper reimbursement of claims and reports any problems, issues, or payer trends
Ability to analyze accounts and determine next appropriate action for account resolution
Ability to identify, resolve and escalate trends to ensure timely payment
Collaborates with management to reduce aging of accounts by providing verbal and written communication
Works with payers to determine reasons for denials, corrects and reprocesses claims for reimbursement in a timely manner
Accurately and thoroughly documents the pertinent collection activities in appropriate system
Maintains HIPPA patient confidentiality standards for medical and financial information

High school or GED preferred
Three years physician billing and collections experience required
In depth knowledge of Medicare, Medicaid, commercial payer reimbursement policies and procedures
Excellent communication and problem-solving skills
Ability to work in a collaborative, team environment
Ability to be well organized, detail-oriented, in a fast-paced environment
Ability to think critically and identify the global impact across the revenue cycle with a solution-oriented approach

Radiology Partners is an equal opportunity employer. We believe in creating and celebrating a culture of belonging and are committed to creating an inclusive environment for all teammates.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Job Type: Full-time


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday


  • denials: 1 year (Preferred)
  • Imagine: 1 year (Preferred)

Work Location: Remote

JO URL: https://www.indeed.com/viewjob?cmp=Radiology-Partners-El-Paso&t=Patient+Account+Representative&jk=cd68a1d928f10d01

To apply for this job please visit www.indeed.com.


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