Hiring a Healthcare Data Entry Specialist – Can Work at Home

Website Ashfield Engage

Representing clients on a variety of projects via inbound/outbound telecommunication.
This is your opportunity to join Ashfield, represent a top biotechnology company.
What’s in it for you?
  • Temporary Project with opportunity to interview with other teams internally
  • Competitive compensation
  • Generous performance-driven Incentive Compensation package
  • Competitive environment with company wide recognition, contests and coveted awards
Key Objectives:

  • Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases.
  • Adhere to all company policies and Standard Operating Procedures.
  • Display flexibility within department to maximize utilization.
  • Exhibit highly effective transcription and data entry skills meeting or exceeding productivity expectations.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).
  • Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e. Fax, Chat, eMail, etc.
  • Perform intake of cases and capture all relevant information in the Case Management system
  • Ensure all support requested is captured within the Case Management system and routed to appropriate next step using decision tools and reference guides
  • Ensure timely and accurate processing of requests including reviewing source documentation
  • Escalate complex cases, when appropriate
  • Maintain excellent quality standards for all client programs; adhere to program requirements and guidelines.
  • Accurately transcribe and document information received via form into client databases
Job Holder Specification:

  • High School Diploma required
  • Bachelor’s degree or equivalent work-related experience preferred.
  • Excellent verbal, written and listening communication skills.
  • Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes preferred.
  • Proficiency in reviewing intake documents thoroughly and entering information in database with little to no errors.
  • Proficiency with Word and Excel
  • Analytical thinking, problem solving and decision making.
  • Ability to multitask and manage multiple parallel projects with strong time management skills

    JOB URL: https://www.indeed.com/viewjob?jk=4ad6762d4e0e8c8d&tk=1gigl0kg4h7gg800

To apply for this job please visit www.indeed.com.


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