Omni Interactions, Inc.
From $20 an hour
Full Job Description
What You’ll Do
- Work from home, or any quiet place with a closed door
- Choosing when & how often you want to work
- Respond to chats, emails, and calls from customers
- Quickly help customers with good solutions
- Solve problems in a creative way
- Document details of calls & customer interactions in the appropriate systems
- Type and talk at the same time
- Navigate multiple systems, programs, and screens at the same time
Who You Are
- Great communication skills (verbal and written)
- Can type 25 WPM or more with 90% accuracy
- Solid computer skills, including typing and navigation
- Comfortable empathizing and remaining patient with difficult callers
- Currently residing in Hawaii
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Scheduling & Hours
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