Full Job Description
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon.
This is a great project for all coffee lovers far and near. We help our client's customers with any and all challenges they may face with their orders.
Hours (all times Pacific):
Monday – Friday, 6 am – 6 pm
Saturday – Sunday, 8 am – 4 pm
20 hours per week
90 days plus
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
What We Are Looking For:
- Highly passionate and enthusiastic about serving our client's customers
- Experience with tickets/chat
- Exceptional English written communication skills
- Ability to maintain a positive and professional attitude
- Problem-solving skills and the ability to remain solution-oriented
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on phone
To apply for this job please visit www.indeed.com.