What We Are Looking For:
- T2 experience
- native/fluent Spanish speaker
- Experience with ticket-based Customer Support
- Experience with phone-based Customer Support
- Advanced experience with mobile app troubleshooting
- Experience with issue ownership and seeing it through final resolution
- Experience working with CRM tools (Zendesk experience preferred)
- Strong problem-solving skills
- A work environment that allows you to focus on work without distraction
- Strong and highly reliable internet connection.
- Strong typing skills
- Access to a recent version of an iOS or Android mobile device.
- Interest in healthy living
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on the phone
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
To apply for this job please visit jobs.lever.co.
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