Customer Support Specialist [Part-time Weekends] Work at Home

Website Care to Beauty



Care to Beauty is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, ethnicity, beliefs, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, or expression. Working at Care to Beauty is synonymous with an inclusive work environment, and that is what makes our teams so dynamic and creative.

To succeed in the role, you will need to have:

Empathy and love for helping people
A problem-solving and solution-driven mentality
Patience when handling tough cases
Customer orientation
Dynamism and organization
Ability to explain complex issues in an easy and understandable manner
Attention to detail

Mandatory:
Ability to work on weekends
Experience in Customer Service
Experience in the e-commerce business
Excellent communication skills: mostly written
Written and oral fluency in Portuguese and English
Good knowledge of MS Office – namely Excel, Word, and Outlook

Nice to have:
Passion for and good knowledge of beauty and cosmetics
Ability to work on Holidays

Recognition and compensation are critical to the happiness of our employees, so we are continuously developing attractive compensation models with benefits that transcend salary.

Flat hierarchies and work in an experienced and friendly team
Remote working model
Company events and activities
Birthday day off
Flexible work policy (vacations, schedules, personal time off, etc.)
Sick paid days

If you progress to a full-time contract with us, we will add a few more:
Free access to Udemy for Business for an unlimited training experience
Employee discounts on company products
Private health insurance (plus dental insurance)
Access to flex benefits platform (Coverflex)
Annual Bonus
Annual profit-Sharing

JOB URL: https://caretobeauty.typeform.com/to/gyGSTRD2

To apply for this job please visit caretobeauty.typeform.com.

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