Customer Support, Moderation – Online Gaming (work at home)

Website Modsquad



ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Content Moderation and Customer Support background?
Do you enjoy work-from-home and flexible schedules?
Do you enjoy digital card and role-playing games?
Apply to this exciting opportunity today!
ModSquad is seeking experienced content moderations and customer support representatives to help support one of our favorite gaming clients! As a member of this team, you will moderate content via Twitch, Discord, and YouTube as well as respond to customer inquiries via emails.
Hourly rate:
To be discussed in the interview phase
Language:
English

What We Are Looking For:

    • Candidates who have content moderation and email support experience
    • Candidates who have experience with digital card and role-playing games
    • Candidates with strong written communication skills
    • Candidates who are available on weekends (Saturday/Sunday) between 8 PM and 8 AM PT
    • Candidates who are available for 20 hours per week
    • Candidates who can commit to the project for 90 days

WorkSpace Requirements:

    • Dedicated laptop or desktop computer with Windows 10 or above
    • Willingness to install MSQ security software and 2FA app on the phone

What’s In It For You:

    • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
    • Flexible self-scheduling
    • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
    • Work from home
    • Competitive hourly rate – Discussed during your first interview
    • Paid orientation

Why ModSquad?

      • If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in.
    • Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns, and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon
***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note:  A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

JOB URL: https://jobs.lever.co/modsquad/6749ff02-5ffb-42f0-ac1c-3e8db6f982fd

To apply for this job please visit jobs.lever.co.

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