JOB DESCRIPTION AND DETAILS
Customer Service – Train at Home! Inbound Financial Services Center – 2nd Shift Schedules – One Weekend Day Required!
Your New Role:
In this exciting, fast-paced position working for an "Essential Business", you will be responsible for providing remarkable service to customers on behalf of Credit Unions/Banks nationwide.
You will service financial transactions on behalf of credit unions and banks by accessing sensitive information and completing/recording the transaction in multiple systems all while practicing appropriate "social distancing."
Key functions include: view balances and history for checking/savings and other deposit accounts as well as loan accounts, transfer funds, view and explain why funds are on hold and/or when they will be released, re-order new checks, and provide deposit and general loan rates. Typically, you will answer approximately 10-12 inbound calls per hour.
We provide PAID VIRTUAL TRAINING! No Financial Service experience necessary!
What You Need to Succeed:
- Proficient computer skills
- Exceptional attendance record
- Navigate through several windows quickly
- Ability to multitask
- Problem solve
- Professional and upbeat attitude
- Excellent customer service!
What You’ll Get in Return – Awesome Benefits!
- Paid Training with career growth opportunities
- Remote work potential
- Relaxed dress environment EVERYDAY
- Paid Time Off
- Year-round employee appreciation and recognition events
- Medical, dental, vision, life and disability insurance
- Volunteer Time Off
- Educational and Employee-Assistance Programs
- Employee Stock Ownership Plan and 401k match
- Chicago Tribune Top Workplace Award
- ESOP Company of the Year
Your Next Steps:
Your New Company:
In 1994, three friends, Mark Johnson, Phil Stewart and Rex Johnson shared a vision. They created a new way for financial service companies to Connect People with People. They believed then, as they still do today, that leveraging technology in order to enable conversations, nurtures loyalty.
This foundation is the strength, which continues to guide who we are, what we believe and how we connect with people. To this day, it drives our passion to deliver flexible solutions and remarkable service for our clients.
Job Types: Full-time, Part-time
Salary: $15.00 /hour
- United States (Required)
- One location
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Tuition reimbursement
Communication method(s) used:
- Weekends required
**If link no longer works, it's probably filled or no longer available.