JOB DESCRIPTION AND DETAILS
Slingshot is a quickly-growing startup located in Orem, Utah. We're shaking up the pest control industry with tools that help our clients achieve the speed, interactivity, and around-the-clock availability that modern customers expect.
At-home Customer Service Representative:
As a Slingshot CSR, you'll provide top-notch customer service via phone and live web chat, schedule appointments, and connect customers with our in-house pest specialists - all from the comfort of your own home. No pants? No problem.
What we need:
Friendliness, intelligence, and a genuine care for people
Articulate and clear communication (written and verbal)
Full-time availability (35+ hours/week) and scheduling flexibility (some weekends + holidays)
Internal motivation - we’re looking for candidates who'll hit the ground running and provide excellent work without the need of a babysitter
Desire to work from home (need to live within a 1.5-hour commute of Orem, UT). You don't have to work from home, and can choose to work in the office if you wish.
What you’ll do:
Bridge the communication gap between pest control companies and their customers
Respond to customer requests via phone and live web chat
Schedule appointments for customers
Connecting potential new customers with in-house pest specialists
Help fuel Slingshot's rapid growth
What you’ll gain:
Experience in a fun, fast-paced startup environment (Check us out on Glassdoor)
Great pay and incentives
Awesome benefits: Health Care, PTO, 401K Match, Gym
An opportunity to work alongside company founders and executives
Exposure to an $8 billion industry
The flexibility and convenience of an at-home position
Growth opportunities - we're growing fast and do our best to hire from within
Pay: Base + Commission. Most of our CSR team makes between $10 and $13 hourly
Skills/Qualifications: Great people skills, writing skills, organization skills, appropriate grammar, and business communication skills. Computer proficiency, attention to detail, and reliability required.
Find out more...