$15 an hour
Outbound sales: 2 years (Required)
High school or equivalent (Preferred)
Full Job Description
At PopHealthCare, our mission is simple – to lead the effort in reimagining how healthcare is delivered. We are bold innovators, dedicated to making a difference and we hire wicked smart people. We need sharp and nimble Outreach Specialists!
*This is a Full-time/Temp opportunity that will run from Aug- through Dec 2021(could extend longer based on the needs of the business and right now business is booming) !
With appropriate knowledge of PopHealthCare’s services and processes, an Outreach Specialist works to deliver the highest level of quality service to our members. They are responsible for motivating, educating, and promoting preventative healthcare services and benefits at no-cost to our members.
- Through a high-volume call center and fast-paced work environment, primary tasks include (but are not limited to):
- Conducting at least 25 outbound calls per hour to provide insight and education regarding services available to target member groups.
- Ability to overcome objections
- Possessing core outbound customer service skills and sales techniques to encourage members to enroll in home-health screenings.
- Assist with inbound inquiries and requests, documenting and updating member accounts, and scheduling systems accordingly.
- Working in established guidelines: this position is responsible for delivering superior service to ensure
- Manage high volume of outbound and inbound calls in a timely manner members receive the excellent customer service that they deserve
- Must work on multiple platforms simultaneously, including but not limited to Five9, Outlook, Sharepoint, EMR, MS Teams,
PopHealthCare provides excellent onboarding training to prepare our team members and ongoing support to advance their careers.If you like to provide excellent customer service in a telephonic environment, please apply today to join our fast growing team! At this time we are of course working safely and REMOTELY but we do hope to return to our offices at some point.
Virtual Training hours are Mon-Fri 9am-5:30pm for their first week on the job.
Job Types: Full-time, Temporary
Pay: $15.00 per hour
- 8 hour shift
- Monday to Friday
- Weekend availability
- Are you willing to commit to working a Contract Assignment
- High school or equivalent (Preferred)
- Outbound sales: 2 years (Required)
- Call Center ( HealthCare): 2 years (Preferred)
- Fully Remote
To apply for this job please visit www.indeed.com.