DISCLOSURE: The utmost transparency with my readers is important to me. Therefore, I want to fully disclose that within this post there may be affiliate links. If an affiliate link exists, it's a product/service I trust or it wouldn't be there in the first place.
Exec-u-sist Just Might Be Your Ticket to Work at Home
**Update: As of 3/24/2017 according to a reader – this company has re-branded itself as “Above the Call”. I would still read through comments and reviews to come to your own conclusions. But I suggest proceeding with caution.
**Update: As of 3/6/2017 it appears their site is down and there are some complaints trickling in. I'm trying to reach out and get information – but to no avail.
Day in and day out, I research work at home. Not only that, I get lots of emails from anxious readers and visitors that really need a job. Trust me, I can relate. I am currently working on my own blog, several Pinterest freelance projects and a huge freelance writing gig. I feel pulled in a million directions – but I need the money and I need something that allows me a fairly flexible schedule so I can get the youngest kiddo where she needs to be for all of her sports and school activities.
And I know many of you feel like you've seen it all too. And applied for it all!
So here ya go. Here's something new that I just came across. The company is called Exec-u-sist. They hire virtual receptionists and call center reps. On their site, they provide a video about their company which you can watch here.
What Would I Be Doing Working for Them?
According to their website, you'd be doing several tasks depending on what position you are ultimately hired for. Everything from answering inbound calls for order processing, customer care and even appointment scheduling. As well, making outbound calls for pre-sales, surveys, callbacks and confirming appointments.
So it looks like a good mix of responsibilities, but nothing that seems too complicated. If you have any call center experience or virtual assistant experience, I would think this would be a walk in the park. And even if you don't have tons of experience, this would be an awesome training ground to build your skills. They even offer Team Lead positions for rapid promotion depending upon your performance and commitment.
Yeah… But What Does It Pay? How Many Hours? Schedules?
Though it's not on the high end for this type of work, it is pretty much the average at $10 an hour. But they also offer benefits like paid leave, commissions, referral bonuses and performance incentives.
Their scheduling is year round. And they are open 24/7. This opens up lots of options for your shifts. They offer full time and part time and it's actual EMPLOYMENT. This is not a 1099 contract position. There is one requirement with scheduling and that is that all employees must work one weekend shift. When I worked at Uber, it was the same way. And many other virtual companies require this as well. So it's not super far fetched. (See more virtual assistant jobs here and work at home customer service jobs here.
I simply copied these from their site because I felt it was much easier and give you a straight forward glance at exactly what they are looking for.
Pleasant Phone Demeanor
Calm Under Pressure
Disciplined and Organized Work Ethic with Good Time Management
Great Attention to Detail
Experience Handling Multiple Calls At One Time
Experience Multi-tasking Administrative Responsibilities
Experience Creating Excel Spreadsheets with Basic Formulas
Experience Researching Information Online Using Search Engines & Social Media
Environmental & Technical Requirements:
Closed Work Environment (Free of Background Noise and Distractions)
Windows-Based Home Computer (Windows 7 or higher)
Wired Broadband Internet Connection with router within 10ft of computer
You will also be required to agree to a reference and background check.
Final Thoughts and How to Apply
They have an entire hiring process that does *not* include sending them your resume or cover letter. Yeah… I think that's a little weird too. But they have a system in place that works for them and I can understand that it probably helps with the huge amount of interest.
If you're interested in applying you will need to call and leave a voicemail. If eligible after that, you move on to your first interview. THEN… you'll move on to the online application, a follow-up interview and then the FINAL interview. Almost sounds like when I'm playing Warcraft and we're trying to get to the final boss. You gotta fight through these guys, then a mini-boss and then ultimately the boss!! Yikes.
But – the great part about this, in my opinion – is it not only lets the employer know if you're right for the job — but you'll damn well know if you even want the job after all those hoops. Am I right?
And on that note, here's the link to get more info about working at Exec-u-sist and the application process. Good luck!