Pleio GoodStart Agent Position

Pleio
“Pleio Goodstart Mentor positions allow you to work from home part-time.”

The Pleio GoodStart Agent Position Isn’t Quite What I Hoped

If you’ve decided to earn a living working at home, you've got the option to not put all of your eggs in one basket. You can create multiple sources of income, that way if something dries up, you’ll still have money coming in and won’t find yourself stressing about how you’re going to pay your bills and keep food in your refrigerator.

One of the sources more and more work at home moms have started to look into is the GoodStarter/CallaDay Program review.

What the Pleio GoodStart Program

Some people, particularly the elderly, have a difficult time getting into a routine when it comes to taking their medications. Failing to create a regular schedule can result in serious health problems. The purpose of the Pleio GoodStart Agent is to help these individuals establish a schedule and get the medical care they need. The program currently trains people to fill two different roles. Some people make call patients and ask if the person has time to take a call and talk to someone who will discuss their medication and when it should be taken.

Pros of the GoodStart Program

On paper, it seems like the program will be a great way to earn a living. The program expects its agents to work 16 hours a week, which adds up to a steady wage, something that those of us who work at home know is difficult to come by if we want flexible schedules. The earnings are good; you can expect to earn a minimum of $14-18 an hour and some people report earnings of $30. Payments are made between the 15th and 21st of every month via direct deposit.

The company handles the training program. (See my post, Online Customer Service Jobs or Non Phone Work From Home Jobs for more great jobs like this one.)

Program Drawbacks

One of the biggest reservations I had was the fee. In order to become involved in the program they needed a $45 fee, which was supposed to cover the background check. While it’s not an unreasonable amount of money, and they don’t want it until after you’ve completed their training program, it still seems like a lot of money. Still, for the type of hourly wage they offered, and the fact that the work was going to be steady I decided to go for it.

The reasoning behind a background check is that as a Goodstart Mentor, you're handling sensitive and/or personal information.

I became involved with the program because I wanted to be able to advise people about whether or not it’s a good way to help supplement their work at home income. I made it through the training program in good shape, but that’s where things started to change. While the company does seem to be trying to do what they can to help me earn a living, things haven’t panned out the way it was supposed to. I’ve done very little work for the company, though they do continually contact me saying they’re trying to work things out and get me working regularly… I just hope more work will be available in the future. I'd love to hear from anyone doing steady work for this company or from the company themselves.

If you'd like to start the application process, you can do that by going here. I wish you success!

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15 Comments

  1. Why can’t you be a nurse or a doctor to work? I would think they they would be the best candidates. Thx

  2. Stacey Woodruff says:

    All of these comments are a few years old. I am interested in seeing if anything has improved since then. Does anybody have any recent feedback?

  3. Does anyone know if you can make the mock phone call when you apply with a cell phone? Don’t want to purchase a landline and headset if I don’t get hired. Thanks.

  4. Hi I found this company Pleio Goodstart and the pay is $14-$18/hour. Do you have any updates on them? How long is training, have they started paying independent contractors for training, is it really paid per hour or paid per person you talk to (if you speak to no one, you make no money)?

  5. @Sonia

    I always keep in mind that everyone’s experience is different. As well — displeased people are more vocal than pleased people most of the time. If I had listened to people regarding Uber, I would have never applied. It ended up being one of the best jobs I’ve ever had.

  6. Sonia Laboy says:

    Oh wow I just scheduled a phone interview with this company…after reading some of the comments I’m having second thoughts.

  7. @Just Say No

    Thanks so much for sharing your experience with Pleio. I was always curious because I’ve had the opportunity to work for them twice — but just couldn’t do it on top of my full time job.

  8. Just Say No says:

    Let’s just say that this is a typical WAH, piece meal, job. You can get lucky and make 15-17 an hour, or you can make zip. I have done both. The training is not thorough enough for the company to throw you to the wolves. Okay, maybe not wolves, but cats with very sharp claws. You really have to work split shifts to make any money, at least when you first start out. It’s a low stress job, for the most part. The downside is that you can be furloughed for indefinite amounts of time, so have a Plan B to supplement your income. Also, it can be difficult to schedule hours when new training classes come out. That is quite the quandary when you must schedule yourself X amount of hours each week. Don’t forget that you have to make your contraced hours! Also note that you are expected to participate in the chat discussion, or you are not considered to be sociable which does have an effect how you are treated. Go figure.

  9. Hi Mary!
    I am so glad you shared your experience, but I am sorry the training was so difficult. But it’s good to know what to expect. I find a lot of these companies that hire virtual workers like Pleio just don’t understand that virtual training is hard. We’re not “there” and it takes longer to absorb things than if you’re in a class room.

  10. Mary Connolly says:

    Hi, I just finished only 4 day training {4 hours each day}, passed all quizzes with 100% on 4th day of training you have to “role play” scripts. Myself and most of my class were nervous, which they said that’s fine! We all stumbled on certain things. .I received a letter did “not” get the job. It may be a great company, But the 4 days of training was not just reading scripts, it covered a lot of things you have to know…and I did read scripts…morning, noon and night. thought I had it aced! But guess jitters set in, when your being tested on it. I also had to purchase a phone with jack on the side, and headphones to go with, $101.00 which can now be returned no big deal! All and All wish they had longer training, 4 days is a lot to absorb for newcomers, or another whole day of just script reading roles .And lost 45.00 background check money…..oh well…..There will be another job.

  11. Thanks for telling me, I won’t be working for this company. Lol.

  12. OH wow – that sucks. I know that there are several that have had a better experience. Maybe we can get some others that have worked for Pleio or Pleio itself to comment and give us some more feedback. Thanks for sharing your experience though – it is helpful!!

  13. No money at Pleio says:

    I went all through the hiring and training process. I attended mandatory conference calls, was tested, trained and tested some more (hours of unpaid training)…and started making calls. You are only paid on completed calls…No one was ever home! I worked hours for hardly anything. The company will have agents call a person up to 7 times to try to reach that person. I was contacting people who had already been called 4, 5, 6 times with no answer. Again, no one was ever home or they just didn’t answer! We were told in training that we’d soon be making the big bucks. I really don’t see how!

  14. Bridgette,

    I’m not sure. Hopefully someone active with this job will post here and let us know.

  15. Bridgette says:

    Hi, with the goodstart program what is an average you have earn?

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